This page explains what information The Maruca Group (“TMG,” “we,” “us”) receives when you use our “Maruca Villas” plugins inside an AI assistant such as ChatGPT or Claude, what we do with it, and how to reach us. It adds to our main Privacy Policy and our Terms of Service; where this page is more specific about the plugins, this page applies.

1. The plugins this covers

All of these run on our server at mcp.themarucagroup.com (what each one does and how to add it: themarucagroup.com/ai-assistants):

  • Maruca Villas – search vacation homes, see photos and typical prices, and check prices for your dates.
  • Maruca Villas Bed & Bath Planner – bedrooms, beds and bathrooms of a home.
  • Maruca Villas Amenity Answers – whether a home lists a given amenity.
  • Maruca Villas Trip Conditions – weather forecast, distances to places, and events near a home.
  • Maruca Villas Offer Writer – draft and, if you choose, send a non-binding offer, or ask for a call back.
  • Maruca Villas Concierge – request a private chef, yacht, car, chauffeur, jet, spa or groceries.
  • Maruca Villas Events & Celebrations – find homes for events and request an event + stay quote.
2. Searching and browsing (no personal information needed)

Most plugin tools only look up our public listing information. When the assistant uses them, it sends us the search details from your request, such as a destination, dates, number of guests, a home ID, or an amenity. We use these details only to answer that request. Our plugin server does not ask for your name or contact details for these tools and does not save these search details to a database.

  • Price checks for your dates send the home ID, dates and number of guests to our website’s pricing service. The result is kept in temporary server memory for up to about 15 minutes so repeat questions are faster.
  • Trip Conditions sends a place name you ask about (for example, an airport or a venue) to OpenStreetMap’s Nominatim service to find its location, and a home’s approximate map coordinates to the U.S. National Weather Service (api.weather.gov) for a forecast. These requests come from our server, not from you, and do not include your name or contact details.
3. Sending a request to our team (only with your permission)

Four tools can send a request to our reservations team: write an offer (when you choose to send it), request a call back, request a concierge service, and request an event quote (in the Offer Writer, Concierge and Events plugins). These tools only send when you have explicitly agreed that we may contact you about the request. Our server and our website both refuse the request if that agreement is missing.

When you agree, we receive:

  • your name and email address, and your phone number if you give it;
  • the details of the request: the home or destination, dates, number of guests, your offer amount, the service you want, your budget, event details (type, date, hours, attendees, vendors/music), the best time to call, and the message written for you;
  • which plugin sent the request.

What we do with it:

  • We create a customer contact and an inquiry in our reservations system, the same way as when you use the “Contact” or “Contact to Book” forms on our website, and notify our reservations team. Our team, including automated tools that help it, uses this to reply to you by email (or phone, if you gave a number) and to work on your request.
  • We check requests for spam and abuse. A request that looks automated may be held instead of being processed.
  • We record that the inquiry came from an AI assistant plugin so we can measure which plugins are useful. This is not sent to advertising platforms as a conversion.

Homeowners and service providers. To answer an offer, a stay request or an event request, we share the trip details the homeowner needs to decide (such as dates, group size, purpose of the stay, event details and your offer) with the homeowner of that property. For concierge requests we share what the provider needs to quote (such as the service, date, place and group size). We share your name and contact details with a homeowner or provider only when needed to arrange a booking or service you asked for.

Sending a request does not book, hold or charge anything. Offers are non-binding, and every stay or event needs the homeowner’s approval.

4. What we do not receive or do
  • We do not receive your conversation with the AI assistant. We only receive what the assistant sends to a plugin tool to complete a task. Your conversation is handled by the assistant’s provider (for example, OpenAI for ChatGPT or Anthropic for Claude) under their own privacy policies.
  • The plugins do not use cookies and do not ask you to sign in.
  • We do not sell personal information received through the plugins.
5. Usage statistics and technical logs

Our plugin server counts how many times each plugin and each tool is used. These counts contain no personal information or conversation content; they are kept in memory and written to our server logs once an hour. When something goes wrong, the server may log a technical error message. Our hosting and network providers may also keep standard technical logs, such as IP address and time of request, for security and operations.

6. Links to our website and analytics

Links the plugins show you point to themarucagroup.com and include tags such as utm_source=chatgpt and utm_campaign= followed by the plugin name, so we can tell which plugin sent the visit. If you open a link, our website’s normal practices apply, including cookies and analytics/advertising tools such as Google Analytics (GA4) and the Meta (Facebook) pixel, as described in our Privacy Policy.

7. How long we keep it

Search details are not stored by the plugin server beyond the short-lived memory caches described above. Contact details and requests you send to our team are kept with our customer and reservation records for as long as needed to handle your request and any booking, and to meet our legal, tax and accounting obligations, unless you ask us to delete them and we are not required to keep them.

8. Your choices and rights

You can use the search tools without giving any personal information, and you can decline to share contact details. To access, correct or delete the information you sent through a plugin, or to ask us to stop contacting you, email reservations@themarucagroup.com with the subject “Plugin privacy request” from the email address you used. We may need to verify your identity. You may have additional rights under the laws where you live; see our Privacy Policy.

The plugins are meant for adults planning travel. The primary guest on any booking must be at least 25.

9. Support

For help with any Maruca Villas plugin, a request you sent, or a booking question:

If a plugin gave you a reference number (for example, after sending an offer), please include it.

10. Changes

We will update this page when the plugins change what they collect or how they use it, and change the “Last updated” date above.