Things to Know
House Rules:
- Check In : After 3:00 PM
- Check Out : Before 11:00 AM
- Cancellation Policy:
- 100% refund (minus credit card charges) if you cancel at least 60 days before check-in.
- 50% refund (minus credit card charges) if you cancel at least 30 days before check-in.
- No refund if you cancel less than 30 days before check-in.
Health & Safety:
Enhanced cleaning protocol—a rigorous set of cleaning standards with leading health and hospitality experts for the times of COVID-19 and beyond.
Sanitize surfaces
Sanitize every high-touch surface, down to the doorknob
Use approved products
Use cleaners approved by health experts, like disinfectants with 70% alcohol or higher
Thoroughly clean
Clean room-by-room using our extensive cleaning checklists
Wear a mask and gloves
Help avoid cross-contamination by wearing a mask and gloves
Wash all linens
Wash linens at a high heat setting
Follow all other local guidance
Comply with local laws, including any additional safety or cleaning guidelines